Privacy Policy
This Privacy Policy explains how Who's In Labs ("Who's In," "we," "us") collects, uses, and shares information when you use the Who's In? app and whos-in-labs.com (the "Service"). By using the Service, you agree to this Policy.
1. Information We Collect
- Account information — your name, an identifier from Sign in with Apple, and optionally your phone number, so friends' invitations can find you.
- Plans and activity — the plans you create or join, your RSVPs, comments, votes, saved places and lists, ticket notes, and—only if you opt in—your arrival at an event.
- Contacts — if you invite people from your address book, we access contacts on your device so you can pick them. We do not upload your address book in bulk.
- Location — if you allow it, we use your location while the app is open to suggest nearby places and, only if you enable arrival sharing, to let your group know when you arrive.
- Profile photo — if you add one, it is stored to show your avatar.
- AI feature inputs — text you enter to look up an event or place is sent to our AI provider to generate a response.
- Device and usage data — basic technical data (such as IP address and app interactions) used to operate, secure, and improve the Service.
2. How We Use Information
We use information to provide the Service: to create and show plans, deliver invitations and RSVPs, match invitations to the right people, power places and AI features, send notifications you've enabled, prevent abuse, and improve the Service. We do not sell your personal information.
3. How Information Is Shared
- With people on your plans — your name, RSVP status, comments, votes, and (if enabled) arrival are visible to others on the same plan, including people who RSVP through a web link.
- Service providers — Apple (sign-in, notifications, payments), Cloudflare (hosting and database), Anthropic (AI features), and Apple Maps (places and directions) help us operate the Service and process data on our behalf or under their own terms.
- Legal and safety — we may disclose information if required by law or to protect the rights, safety, or property of users, the public, or Who's In Labs.
4. Phone Numbers
Your phone number is used to match invitations to your account. Where we maintain a directory to do this, numbers are matched using a one-way hash rather than stored in the clear.
5. AI Features
When you use AI-assisted lookup, the text you enter is sent to our AI provider (Anthropic) to generate results. It is processed to provide the feature and is not used by us to build advertising profiles.
6. Data Retention & Deletion
We keep information while your account is active or as needed to provide the Service. You can delete plans you host, and you can delete your account, which removes your profile and associated data from our active systems. To request deletion or a copy of your data, email admin@whosinlabs.com.
7. Security
We use reasonable technical and organizational measures to protect information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children
The Service is not directed to children under 13, and we do not knowingly collect their information. If you believe a child under 13 has provided us information, contact us and we will delete it.
9. Your Choices & Rights
You can control contacts, location, and notification permissions in your device settings, and manage notification preferences in the app. Depending on where you live, you may have rights to access, correct, or delete your personal information; contact us to exercise them.
10. U.S. & Illinois Residents
We operate from Illinois, United States, and your information is processed in the United States. We do not collect biometric identifiers. Residents of Illinois and other states may have specific privacy rights, which we honor as required by applicable law.
11. Changes
We may update this Policy from time to time. We will revise the "Last updated" date above and, for material changes, provide notice where appropriate.
12. Contact
Questions about your privacy? Contact us at admin@whosinlabs.com.