Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Who's In Labs ("Who's In," "we," "us," or "our") governing your access to and use of the Who's In? mobile application, the whos-in-labs.com website, and related services (the "Service"). Please read them carefully.

BY CREATING AN ACCOUNT, RSVPING TO A PLAN, OR OTHERWISE USING THE SERVICE, YOU AGREE TO THESE TERMS AND TO OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you may use it only with the consent and involvement of a parent or legal guardian who agrees to these Terms. The Service is not directed to children under 13. You represent that the information you provide is accurate and that you are able to enter into these Terms.

2. Your Account

You sign in using Sign in with Apple and may provide a name and phone number so friends' invitations can reach you. You are responsible for your account and all activity under it. Keep your device and credentials secure and notify us promptly of any unauthorized use.

3. License

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial planning. You may not copy, modify, reverse engineer, resell, scrape, or build a competing product from the Service, or use it unlawfully.

4. Plans, Invitations & Your Content

The Service lets you create plans, invite people, RSVP, comment, vote, track places, and—only if you choose—share your arrival at an event. Content you submit ("User Content") remains yours, but you grant us a worldwide, royalty-free license to host, store, reproduce, and display it as needed to operate the Service and share it with the people you invite or plan with. You are solely responsible for your User Content and your plans, including their accuracy, legality, and consequences. We do not endorse, verify, or take responsibility for any User Content or plan.

5. Acceptable Use

You agree not to use the Service to violate any law; harass, threaten, stalk, defraud, or harm anyone; impersonate others; send spam; upload unlawful, infringing, hateful, or sexually exploitative content; organize illegal activity; collect others' information without consent; or interfere with or breach the Service's security. We may remove content or suspend accounts at our discretion, without notice.

6. In-Person Meetups — Assumption of Risk

WHO'S IN? IS A PLANNING AND COORDINATION TOOL ONLY. WE DO NOT HOST, SUPERVISE, VET, SCREEN, OR VERIFY USERS, PLANS, VENUES, OR EVENTS, AND WE ARE NOT A PARTY TO ANY PLAN YOU MAKE. ANY DECISION TO MEET, TRAVEL TO, ATTEND, OR INTERACT WITH ANYONE — ONLINE OR IN PERSON — IS MADE AT YOUR OWN RISK.

You are responsible for your own safety and for exercising good judgment, including verifying who you are meeting and where. To the fullest extent permitted by law, you assume all risks arising from meetups, events, venues, travel, tickets, and interactions with other people, and you release Who's In Labs from any claims or damages arising out of them.

7. Tickets, Payments & Subscriptions

Ticket details you enter (platform, holder, cost, links) are for your group's convenience only; we do not sell tickets, process ticket payments, or guarantee any ticket. Optional paid features are sold through the Apple App Store and governed by Apple's terms. Subscriptions renew automatically unless canceled at least 24 hours before the period ends; manage them in your Apple account settings. Except where required by law, payments are non-refundable and refunds are handled by Apple.

8. Third-Party Services

The Service relies on third parties including Apple (sign-in, notifications, payments), Cloudflare (hosting and data storage), Anthropic (AI features), and Apple Maps (places and directions). Your use of those features may be subject to the third parties' own terms and privacy practices. We are not responsible for third-party services, venues, or links.

9. Intellectual Property

The Service, including its software, design, logos, and "Who's In?" branding, is owned by Who's In Labs and protected by law. Except for the limited license above, we reserve all rights.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY PLAN, NOTIFICATION, OR INFORMATION WILL BE TIMELY, ACCURATE, OR DELIVERED.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WHO'S IN LABS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, OR FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, OR HARM ARISING FROM YOUR USE OF THE SERVICE, ANY PLAN OR MEETUP, OR THE CONDUCT OF ANY USER OR THIRD PARTY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Who's In Labs and its owners, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your User Content, your plans or meetups, or your violation of these Terms or any law or rights of others.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Provisions that by their nature should survive termination will survive.

14. Dispute Resolution; Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute or claim arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. Arbitration will take place in Illinois or, at your election, by phone or video, and judgment on the award may be entered in any court of competent jurisdiction.

YOU AND WHO'S IN LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms.

15. Governing Law & Venue

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois.

16. Changes

We may update these Terms from time to time. For material changes we will update the "Last updated" date and, where appropriate, provide notice in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.

17. Contact

Questions? Contact us at admin@whosinlabs.com.